Privacy Policy

This Privacy Policy explains how RedlineAI ("RedlineAI," "we," "us," or "our") collects, uses, stores, and discloses information when you access or use the RedlineAI Application and any related websites, mobile applications, features, or services (collectively, the "Service"). By using the Service, you acknowledge that you have read and understand this Privacy Policy and consent to the practices described herein.

1. Scope and Purpose

RedlineAI operates an educational software application designed to help consumers better understand legal, contractual, governmental, and other formal documents. This Privacy Policy applies to information collected through the Service and does not apply to information collected offline or through third-party websites or services that we do not control.

2. Information We Collect

We collect information that you choose to provide directly to us when you use the Service. This may include text you enter, answers to wizard-style questions, documents you upload, communications you submit, account registration information, and payment information if you purchase paid features.

We also collect information generated through your use of the Service, including AI-generated outputs, interaction history, timestamps, usage patterns, and system logs associated with your account or device.

In addition, we automatically collect certain technical and usage information when you access the Service. This may include your IP address, device type, operating system, browser type, app version, approximate location derived from IP address, and general analytics regarding how the Service is used. This information is collected to operate, secure, and improve the Service.

3. AI Processing and Document Handling

Documents, text, and information you upload are processed by artificial intelligence systems in order to generate educational explanations, summaries, examples, and draft materials requested by you. This processing may involve automated analysis, transformation, and storage of content.

You acknowledge and agree that content processed by the Service is not confidential or privileged and is not protected by attorney-client privilege. You should not upload information that you would not want disclosed if security were compromised. While we take reasonable measures to protect data, no system can be guaranteed to be completely secure.

We may retain uploaded content and generated outputs for purposes such as service continuity, quality assurance, system improvement, safety monitoring, fraud prevention, and compliance with legal obligations.

4. How We Use Information

We use collected information to operate, maintain, and improve the Service; to generate educational outputs requested by you; to personalize user experience; to process payments; to provide customer support; to monitor and prevent fraud or misuse; to enforce our Terms of Service; and to comply with applicable laws and regulations.

We may also use aggregated or de-identified information for analytics, research, and product development. Such information does not identify you personally.

We do not sell your personal information.

5. Legal Basis for Processing (Where Applicable)

Depending on your location, we process information based on one or more of the following legal bases: your consent; performance of a contract (providing the Service); our legitimate interests in operating, securing, and improving the Service; and compliance with legal obligations.

6. Sharing and Disclosure of Information

We may share information with trusted service providers and vendors that perform services on our behalf, such as cloud hosting, data storage, payment processing, analytics, security, and customer support. These providers are permitted to use information only as necessary to perform services for us and are subject to contractual confidentiality and security obligations.

We may disclose information if required by law, regulation, court order, subpoena, or governmental request, or if we believe disclosure is necessary to protect the rights, safety, or property of RedlineAI, our users, or others.

In the event of a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable legal protections.

7. Payments and Financial Information

Payment transactions are processed by third-party payment processors. RedlineAI does not store full payment card numbers. Payment information is handled in accordance with the payment processor's privacy and security practices.

8. Data Retention

We retain information for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

We may delete, anonymize, or aggregate information at our discretion, subject to applicable law.

9. Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You use the Service and provide information at your own risk.

10. Your Choices and Rights

You may stop using the Service at any time. Depending on your jurisdiction, you may have rights to access, correct, or delete certain personal information, or to object to or restrict certain processing. Requests may be subject to verification and legal limitations.

Some information may remain in backups or logs for a limited period even after deletion requests, as permitted by law.

11. Cookies and Analytics

The Service may use cookies, SDKs, and similar technologies to operate, analyze usage, and improve performance. You may be able to control cookies through your browser or device settings, though doing so may affect functionality.

12. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it in accordance with applicable law.

13. International Users

If you access the Service from outside the United States, you understand that information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. Data protection laws in these jurisdictions may differ from those in your location.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the Service or by other reasonable means. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at:

RedlineAI
privacy@redlineai.app